Shipping Policy

Last updated: September 16, 2026

Where we ship

We currently ship to addresses within the United States, including APO/FPO addresses where carrier rules allow. Some products may be restricted for certain destinations (see Flammable items below).

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after 12:00 p.m. ET or on weekends are processed the next business day.

Shipping rates and delivery times

Standard Shipping: Free on all U.S. orders. Estimated delivery 3–7 business days after processing.
Expedited Shipping: Rates and estimated delivery times are calculated at checkout where available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather or high-volume periods.

Flammable items

Signature 3-in-1 Body Splash and our Eau de Toilette fragrances contain alcohol and are classified as flammable liquids. These items ship by ground service only in compliance with carrier limited-quantity regulations, cannot be shipped by air and may not be available for some destinations.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking number.

Lost, damaged or incorrect orders

If your package arrives damaged, is lost in transit or contains the wrong item, contact us within 7 days of the delivery date (or expected delivery date) with your order number and photos where applicable, and we'll make it right.

Address issues

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we'll do our best to help.